Cancellation & Refund Policy

Welcome to our Cancellation & Refund Policy page. This policy outlines the terms for cancellations and refunds for services purchased through Syllabus of Life.

Mentorship Session Cancellations

By Client: We understand that schedules can change. If you need to cancel or reschedule a mentorship session, please provide at least [e.g., 24 hours, 48 hours] notice prior to your scheduled session time.

  • Cancellations made with more than [e.g., 24 hours] notice may be eligible for a full refund or rescheduling at no additional cost.
  • Cancellations made with less than [e.g., 24 hours] notice, or no-shows, may not be eligible for a refund. This is to compensate our mentors for the time they have reserved for you.
  • To cancel or reschedule, please contact us at syllabusoflife@ravikapoorirs.com.

By Mentor/Us: In the unlikely event that a mentor needs to cancel a scheduled session, we will notify you as soon as possible and offer to reschedule the session at a mutually convenient time or provide a full refund.

Refunds for Services

Refunds are processed based on the following conditions:

  • Eligible Cancellations: As outlined above, cancellations made within the stipulated notice period will be eligible for a full refund.
  • Service Not Rendered: If we are unable to provide a service that has been paid for (e.g., due to technical issues on our end or mentor unavailability without rescheduling), a full refund will be issued.
  • Satisfaction: We strive to provide high-quality mentorship. If you are not satisfied with a session, please contact us within [e.g., 48 hours] of the session to discuss your concerns. While refunds in such cases are at our discretion, we are committed to finding a fair resolution, which may include a partial refund or a complimentary follow-up.

Refunds will be processed to the original method of payment within [e.g., 5-7 business days] of approval.

How to Request a Cancellation or Refund

To request a cancellation or refund, please contact us by email at syllabusoflife@ravikapoorirs.com with your booking details and the reason for your request, or by mail at:

TERRACE KHASRA 495, third floor, Captain Vijayant Thapar Marg, Sector 51, Noida Gautambuddha Nagar UTTAR PRADESH 201301.

Changes to This Policy

We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page.

Contact Us

If you have any questions about our Cancellation & Refund Policy, please contact us by email at syllabusoflife@ravikapoorirs.com or by mail at:

TERRACE KHASRA 495, third floor, Captain Vijayant Thapar Marg, Sector 51, Noida Gautambuddha Nagar UTTAR PRADESH 201301.

This policy was last updated on 14 May 2024.