Cancellation & Refund Policy
Welcome to our Cancellation & Refund Policy page. This policy outlines the terms for cancellations and refunds for services purchased through Syllabus of Life.
Mentorship Session Cancellations
By Client: We understand that schedules can change. If you need to cancel or reschedule a mentorship session, please provide at least 24 hours notice prior to your scheduled session time.
- Cancellations made with more than 24 hours notice may be eligible for a full refund or rescheduling at no additional cost.
- Cancellations made with less than 24 hours notice, or no-shows, may not be eligible for a refund. This is to compensate our mentors for the time they have reserved for you.
- To cancel or reschedule, please contact us at ravikapoorirs@syllabusoflife.com or call us at +91 9211940947.
By Mentor/Us: In the unlikely event that a mentor needs to cancel a scheduled session, we will notify you as soon as possible and offer to reschedule the session at a mutually convenient time or provide a full refund.
Refunds for Services
Refunds are processed based on the following conditions:
- Eligible Cancellations: As outlined above, cancellations made within the stipulated notice period will be eligible for a full refund.
- Service Not Rendered: If we are unable to provide a service that has been paid for (e.g., due to technical issues on our end or mentor unavailability without rescheduling), a full refund will be issued.
- Satisfaction: We strive to provide high-quality mentorship. If you are not satisfied with a session, please contact us within 48 hours of the session to discuss your concerns. While refunds in such cases are at our discretion, we are committed to finding a fair resolution, which may include a partial refund or a complimentary follow-up.
Refunds will be processed and credited to the original payment method within 5-7 business days of approval.
How to Request a Cancellation or Refund
To request a cancellation or refund, please contact us by email at ravikapoorirs@syllabusoflife.com, call us at +91 9211940947, or visit our office at:
INCAL EDUCOM LLP
Third Floor
Captain Vijayant Thapar Marg
Sector 51
Noida, Gautambuddha Nagar
Uttar Pradesh 201301
India
Changes to This Policy
We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page.
Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us at ravikapoorirs@syllabusoflife.com, call us at +91 9211940947, or visit our office at:
INCAL EDUCOM LLP
Third Floor
Captain Vijayant Thapar Marg
Sector 51
Noida, Gautambuddha Nagar
Uttar Pradesh 201301
India
This policy was last updated on 25 June 2025.