Privacy Policy

Your privacy is important to us. It is Syllabus of Life's policy to respect your privacy regarding any information we may collect from you across our website, https://syllabusoflife.com, and other sites we own and operate.

Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

Information we may collect includes:

  • Name
  • Email address
  • Phone number
  • WhatsApp messages and communications
  • Contact information and preferences
  • Information provided during mentorship sessions (handled with utmost confidentiality)
  • Usage data and cookies (as detailed below)

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you through various channels including WhatsApp, email, and phone for customer service, order updates, appointment confirmations, and marketing purposes (with your consent)
  • Send you transactional and promotional messages via WhatsApp Business
  • Process your transactions (e.g., mentorship bookings)
  • Find and prevent fraud

Log Files

Syllabus of Life follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Syllabus of Life uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

WhatsApp Business Communication

By providing your phone number and using our services, you consent to receive WhatsApp messages from Syllabus of Life. These messages may include:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Customer support communications
  • Promotional offers and updates (with your explicit consent)

Opt-Out Mechanism: You can opt out of receiving WhatsApp messages at any time by:

Data Sharing with Third Parties

We may share your personal information with trusted third-party service providers who assist us in operating our business, including:

  • WhatsApp Business API providers for message delivery
  • CRM and analytics tools for customer relationship management
  • Payment processors (e.g., Razorpay) for transaction processing
  • Cloud storage providers for data backup and security
  • Email marketing platforms for communication purposes

These third parties are bound by confidentiality agreements and are only permitted to use your information to provide services to us. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Third-Party Privacy Policies

Syllabus of Life's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or service providers (e.g., Razorpay, Google Calendar if used for bookings) for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Data Retention & Security

Data Retention: We retain your personal information only for as long as necessary to provide you with our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Contact information: Retained while you remain an active customer and for up to 2 years after your last interaction
  • WhatsApp messages: Retained for up to 1 year for customer service purposes
  • Transaction records: Retained for 7 years as required by applicable laws
  • Marketing preferences: Retained until you opt out or withdraw consent

Data Security: We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, copying, use, or modification. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage with reputable cloud providers

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Syllabus of Life does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or a different age as per your local regulations). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Legal Compliance

We are committed to complying with applicable data protection laws and regulations, including:

  • Information Technology Act, 2000 and related rules in India
  • Meta's data handling requirements for WhatsApp Business
  • Other applicable local and international data protection laws

We regularly review and update our data handling practices to ensure ongoing compliance with evolving legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Post the updated Privacy Policy on this page
  • Update the "last updated" date at the bottom of this policy
  • Notify you via WhatsApp or email if the changes are significant
  • Obtain your consent where required by law

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at ravikapoorirs@syllabusoflife.com or call us at +91 9211940947. Our office address is:

INCAL EDUCOM LLP
Third Floor
Captain Vijayant Thapar Marg
Sector 51
Noida, Gautambuddha Nagar
Uttar Pradesh 201301
India

This policy was last updated on 25 June 2025.